Legal/Documentation

Cookie Policy

How we use cookies and similar tracking technologies to improve your experience.

Applies to: All users

Last updated: 30 December 2025

Looking for the full legal text? For the comprehensive Cookie Policy, click here.

Introduction

This Policy explains how IDERA TECH LTD and our Flur application use cookies and similar technologies. This applies to our web dashboard, mobile application, and website.

Note: This Policy forms part of our Privacy Policy and should be read together with it. Read Privacy Policy

What Are Cookies

What are cookies?

Cookies are small text files placed on your device when you visit a website or use an app. They act as a memory for the website, allowing it to recognize your device on subsequent visits to deliver a personalized experience.

We use these tools to keep Flur secure, improve performance, understand usage patterns, and run relevant marketing campaigns.

Similar Technologies

Web Beacons: Small graphic images allowing us to count users who have visited those pages.

Local Storage: Allows data to be stored locally on your browser or device.

SDKs: Software Development Kits used in our mobile apps for functionality.

Types of cookies we use

We categorize our cookies into four main types.

Strictly Necessary

REQUIRED

Authentication & Security
Load balancing
Transaction processing

Warning: If you block these via browser settings, some parts of Flur may not function at all.

Functional

Language & Region settings
Dashboard customization
Remembering frequently used items

Analytics & Performance

Google Analytics / Firebase
Feature usage tracking
Crash reporting & A/B testing

Data is aggregated or pseudonymized where possible. We do not use this to identify you without a legal basis.

Marketing

Social media Integration
Conversion tracking
Retargeting campaigns

These may track you across other sites. You can opt-out via our settings or your device controls.

How you can manage cookies

Within Flur

In-App Settings

Go to Profile > Settings > Privacy to toggle non-essential cookies.

Communication Prefs

Manage marketing email subscriptions directly from the footer of our emails.

Browser & Device

Browser Controls

Most browsers allow you to block or delete cookies in their settings menu.

Mobile Identifiers

Use iOS or Android settings to limit ad tracking or reset your advertising ID.

Third-party cookies

Some cookies are placed by third parties (processors or controllers) for purposes like analytics, payments, fraud prevention, and customer support.

Payment Processors (e.g. for secure transactions)
Fraud Prevention Tools
Customer Support Chat Widgets

Changes

We may update this policy periodically. Significant changes will be notified via email or in-app banner.

Last Updated: Dec 10, 2024

Contact

Get in Touch

GENERAL SUPPORT

support@flur.app

DATA PRIVACY OFFICER

dpo@flur.app

Office

HEADQUARTERS

IDERA TECH LTD (Flur)

3rd Avenue O Close

Festac, Lagos.